NHS Nurse, Bridlington Hospital
Digital health tools have become vital to providing a better patient experience and improving health outcomes. While health tech has been gaining momentum as a welcome addition to clinical care, in the wake of COVID-19 these tools have become an invaluable tool to effectively educate and guide patients remotely. In the past few years, these four NHS orthopaedics departments have taken the pandemic as an opportunity to restructure their patient information and protocols into interactive timelines:
Together, we helped them provide timely education and treatment reminders to reduce missed appointments and help patients stay on top of their joint replacement journey. By actively educating patients about their treatment and providing timely reminders during preparation and recovery, these hospitals were able to improve adherence and overall health outcomes during one of the most demanding periods in healthcare and are continuing to improve patient experience into the future.
“I would like to say how wonderful am finding your ‘Patient Journey App’. I downloaded it after attending my pre-op appointment and I am using daily. It gives me all the information I need without me having to scroll through loads of paperwork. You will be pleased to hear that I log in and follow my exercises through on a daily basis!” - NHS patient
1 Based on the total number of 2,500 yearly joint replacements preformed yearly across the trust stated here.
2 Based on the total number of joint replacements performed by North Devon District Hospital stated here.
Alert patients to important information and help them stay on top of their treatment. This includes information like what to bring to their appointments, when to start fasting, and who to contact if there are any changes in their health condition prior to surgery.
Help patients visualise their progress over time and guide them through recovery. This can help monitor pain and exercise adherence to help patients stay on track between follow-up appointments.
Exercise videos are the most viewed content across all apps, meaning patients are actively referring to them during recovery. Having a visual reference helps patients adhere to recovery protocol and feel more confident with the exercises.
While these NHS hospitals focus on providing patients with timely education and treatment reminders, we are continuously developing more advanced features to improve the healthcare experience by providing in-depth data collection and personalised guidance.
Our automated Orthopaedic Intake helps patients and clinicians make the most out of that initial in-person appointment. The patient begins with a digital symptom questionnaire assessing their symptoms prior to consultation. Depending on their answers, they are shown information that is relevant to their condition.
The questionnaire data is shared with clinicians prior to consultation, giving them insights into the patient prior to examination and helping them make a quicker and more accurate diagnosis.
Patient Journey App has years of experience engaging hospitals in patient journey mapping to improve overall care. Covering specialisms ranging from pelvic health to oncology, our goal is to help every practice provide patients with a comprehensive digital journey to accompany in-person care and guide them through treatment, all while streamlining and centralising hospital workflow and reporting of health outcomes.
Several research studies have proven the app’s effectiveness in increasing the level of patient knowledge, satisfaction, treatment adherence, quality of life, and healthcare consumption.
Read more about how our app is optimising orthopaedic journeys in a scientific setting.
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