Privacy Policy

1. Who are we?

This Privacy Notice is aimed at the users of the PatientJourneyApp website. This privacy notice informs you of the data that Interactive Studios B.V. (hereinafter also: “we”) collects via the Patient Journey App website.

The user of this website is known as the data subject and Interactive Studios B.V. as the data controller, as defined within the context of the General Data Protection Regulation (GDPR).

2. What data do we process?

We process the following data through the contact form on the website:

(will only be processed if you complete the form)

• Name
• Name of care institution
• Email address
• Telephone number
• Your message

We use this data to contact you directly about your question or comment.

Using Google Analytics, we process the following data of the users of the Patient Journey App website:

• Your IP address (masked, cannot be traced back to your personal Internet connection)
• Your internet browser
• The pages you visit, in what order and the time you spend on a page
• Your location (based on your IP address)

3. How do we use this information?

The data under 2 above is processed in order to:

• Contact you (contact form)
• Help us understand how the website is used, allowing us to optimise it whenever we need to (Google Analytics)

4. Who do we share your data with?

We use this data for internal quality purposes. Since the Google Analytics platform is provided by Google, the data is also shared with Google. Your contact details are kept in the management system of the website.

5. How long do we keep your data?

The data is kept for as long as the Google Analytics account of Interactive Studios is linked to this website. Your contact details are kept until the website goes offline or if the retention of your data is no longer necessary.

6. Logging

Google Analytics generates detailed statistics of each visit to the Patient Journey App website. The data kept is shown under point 2 above.

7. How do we protect your data?

We take appropriate technical and organisational measures to protect your data against loss or any kind of unlawful processing. As an organisation, Interactive Studios is both ISO 27001 (information security) and ISO 9001 (quality management) certified. Interactive Studios is also NEN7510 (storage of medical data) certified. The systems of Interactive Studios are regularly subjected to security tests.     

We cannot be held liable for unauthorised access to personal data due to circumstances beyond our control.

8. Websites of third parties

This statement does not apply to websites or other applications of third parties linked to this website. We cannot guarantee that these third parties handle your personal data in a reliable or safe manner. We recommend that you read the privacy notice of these websites or other applications before you use them.

9. What are your rights?

1.The right to be informed

2.The right of access

3.The right to rectification

4.The right to erasure

5.The right to restrict processing

6.The right to data portability

7.The right to lodge a complaint with a supervisory authority

The personal data about you we collect through Google Analytics cannot be traced back to you as an individual. If you do not want us to collect the data referred to under 2, we advise you not to use this website or the forms on the website.

10. Protecting the privacy of children

We realise that it is important to protect the privacy of children in the interactive world of the Internet. The Patient Journey App website has not been designed for or intentionally aimed at children aged 13 years or younger. It is not Interactive Studio’s policy to intentionally collect or maintain information about persons aged 13 years or younger.

11 . Changes Privacy Notice & Contact

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law or other developments. You can find the latest version of the privacy notice on this website. If you have any questions about this privacy notice, please send an email to Interactive Studios at info@interactivestudios.nl