Patient journey mapping focuses on identifying all the information that goes out to patients, actions patients must undertake, and which parts of the patient journey are most relevant.
By understanding the steps your patients take through your hospital, you can identify the most effective way to share information as well as monitor patient data and feedback.
Patient journey mapping helps identify all the information that has to be shared with the patients, guide patients on the actions they need to take, and then determine during what part of the patient journey this information is relevant.
We have created a whitepaper where we share all the experience we have on mapping patient journeys for more than 90 healthcare institutions.
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