Patient Journey App Eye Center Of New York
Case

The Eye Center of New York

"We use it for cataract surgery, and our patients get prescribed this app so that it can be given to them and their family and loved ones. It's a modern and wonderful technology that we can customise for our practice and has the utility to really enhance the patient experience." 

Dr. Tal Raviv


The challenge

For Dr. Raviv, an everyday challenge is that patients who visit his eye-clinic usually need to be very strict with taking their eye drops. There are very specific times, very specific amounts, and complicated schedules. The question became how to get his patients to apply their eye drops correctly, every day to every hour. 

Solution

We created an app with a focus on getting all preparations and post operational steps right. Not only that, we developed a completely new reminder scheduling feature to meet Dr. Raviv's needs. It was important that patients could understand their eye drop plans correctly, to feel confident, and get the most out of their advanced cataract surgery.

 



About Dr. Tal Raviv, MD, FACS 

Dr. Tal Raviv is a fellowship-trained cornea, cataract, and refractive surgeon with over 16 years of experience. He is an internationally recognized leader in the field of refractive cataract surgery. In his private NYC ophthalmology practice, Dr. Raviv employs the most advanced, minimally invasive cataract surgery techniques using topical anesthesia for surgery with no stitches, no injections, no patches, and no physical restrictions after surgery. Dr. Raviv also specializes in high-risk and complex cataract surgery, and commonly accepts referrals from other ophthalmologists.

 

About Patient Journey App

Patient Journey App allows health care professionals to update their patients with the right information at the right time. Through interactive push notifications you can inform, activate and empower your patients about the next steps in their patient journey.


The apps we have created are used by 90+ hospitals and clinics, across 19 countries by more than 75,000 patients.